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Welcome to Anybook!
Established in 1998 Anybook Ltd. has sold tens of
thousands of scholastic books to university libraries, academics, students
and reflective bibliophiles throughout the world.
As the majority of our
books are ex-library they are well bound, in good, clean condition and
ideally suited for study and research. Our books cover a huge range of
academic disciplines from Mathematics, Science and Philosophy to Art and
Literature as well as many works in other European languages. Cordially, we
invite you to browse or search our stock. If you do not find the book or
books that you are looking for, we do do a
free book search.
We understand how important
careful packaging is. All our books are hand wrapped, and protected against
impact damage with double-clad bubble wrap or double-corrugated cardboard,
or in the case of multiple orders, both. We also make a conscious effort to
use nothing but recycled materials, and are currently looking at ways of
providing the same level of protection, with 100% eco-friendly products.
Our preferred courier for both National and International
deliveries is Royal Mail and we have thousands of satisfied customers who
can testify as to their reliability, however, we are more then happy to deal
with any other couriers you may prefer, simply add a note to the order.
Their shipping rates are available here. Naturally, should any of our
products be damaged in transit, we offer a complete and unconditional refund
of all your costs.
Our website calculates shipping costs based upon average book weight of 1Kg.
We may contact you for additional postage should your order be significantly
overweight. Each book has a 50p handling charge which includes
packaging materials. |
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Postal Rate
GBP per book inc P & P and Estimated Delivery
Times |
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Postal Option |
Estimated
Delivery Times |
First Item |
Additional
Items* |
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Second Class |
3 - 5 working days |
3.00 |
3.00 |
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First Class |
1 - 3 working days |
3.50 |
3.50 |
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Airmail Europe (insured) |
8 - 10 working days |
8.50 |
4.50 |
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Airmail Europe (uninsured) |
8 - 10 working days |
4.50 |
4.50 |
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Airmail International (insured) |
8 - 12 working days |
11.80 |
8.50 |
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Airmail International (uninsured) |
8 - 12 working days |
8.50 |
8.50 |
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Surface (insured) |
Up to 2 months |
7.80 |
4.50 |
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Surface (uninsured) |
Up to 2 months |
4.50 |
4.50 |
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*We are often able to reduce shipping charges to the UK and Europe on
Multiple orders with a combined weight of more than 3Kg. If you have a
larger order please contact us for a more accurate quote. |
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Our Promise |
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We have
always offered a complete and unconditional guarantee on all our books.
Should you be dissatisfied with any aspect of our service, we will refund
all the costs you have incurred in making the purchase including those
associated with postage. We also need and welcome your opinions about our business
and our products so that we can continue to offer book-lovers the high
standard of service they have come to expect from us. |
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Payment Methods Accepted |
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As well as Visa and Mastercard, we also accept Switch,
Discover and Solo. If you don't purchase via the secure cart, please
send card details in two emails for security together with
the billing address.
We accept personal cheques in British Pounds as well as direct bank payments
without any commission or additional charges. All personal cheques should be
made payable to 'Anybook Ltd.'. Account details are available upon request.
We also accept Paypal (www.paypal.com) and Nochex (www.nochex.com) payments.
Other methods of payment are possible but please email us for details. |
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***The checkout on our site uses shipping rates based upon the weight of an
average book and the charges of our preferred courier Royal Mail
(www.royalmail.com). If you are in doubt about the shipping charges -
particularly for multiple orders - please get in touch and we will double
check them. If the book(s) is/are too heavy the standard shipping costs - we
will contact you with a revised shipping quote. *** |
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FAQ |
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I have seen a book and I would like
to buy what should I do now? |
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If you see
something you want - click the
button.
This will take
you ordering/further information page. There check any additional
information about the book or shipping methods and if you still want the
book add it to your basket by clicking the
icon.
This will take
you to a page showing your contents of your shopping basket. From here
you can either finish the order by clicking the 'next' button or return to
our listings to see if there is any other book you are interested in. |
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Is it safe to send credit card
information over the Internet? |
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This is a
common concern. In eight years of internet trading, with hundreds of
thousands of sales we have never had an incident to credit card fraud. And
whilst it is possible that credit card information sent over the internet
falls into the wrong hands and is subsequently misused - intercepting credit
card information over the net is not easy to do. It is far easier for people
to steal credit card numbers in other ways for example in shops and
restaurants. If you are careful online credit card purchases are perfectly
safe.
If you purchase
a book via this site's shopping cart the information you give us is
encrypted and sent to a secure server. Once processed all details are
deleted permanently. Alternatively, you may send us your card details and
billing address by email. In which case, for extra safety, we recommend
that you split the information over two emails. We do not hold any card
details on file and once we have processed a payment the details are
deleted.
Alternatively
again, you may make a card payment by our online partner - Paypal
(www.paypal.com) which is one of the world''s largest card processors with
tens of millions of users making hundreds of millions of transactions each
month. This organisation guards card details very carefully and in any case
any transactions made via Paypal are guaranteed against fraud.
We also accept
cheques in American Dollars and British Pounds and also take direct bank
transfers (details available on request). Please make all payments payable
to ‘Anybook Ltd.’.
If none of
these methods are convenient, please get in touch and we may be able to find
alternative solutions. |
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Is it possible for me to pick up the
book in person? |
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Due to
the sheer volume of sales, we are now a mail-order company only and
unfortunately this means that an inspection prior to purchasing a book is no
longer possible. However, if there are any specific details you need to know
we will naturally relay the information to you by email. In addition if you
would like to discuss a book in more depth over the phone let us know and we
will ring you with the book in hand. As always we guarantee a full refund if
the book does not meet to your expectations. |
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Do you give discounts? |
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When we
price our books we try to be as competitive as possible to give all our
customers value for money. We are therefore not able to lower our prices for
individual purchases. However, we do offer a 10% discount on orders of over
15 books and a 15% discount on orders of over 25 books. |
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How long will it take to receive my
book? |
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This does
depend on which level of service you ask for when you order the book.
Deliveries in the UK are normally delivered within two working days of
receipt of payment although heavy parcels will take a couple of days longer.
For continental European delivery times are around a week. With
International outside of Europe deliveries there are two options: airmail
which takes around seven working days or surface which can take up to eight
weeks. Please contact us if you need the book urgently, as express services
are available although we will have to pass on the extra cost. |
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What if the book is lost or damaged
in transit? |
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Books do
occasionally get lost in transit. But it is more common that the book is
delayed rather that actually lost. Most booksellers will offer a refund in
such cases, but may wait to hear from their couriers before giving one. At
Anybook we don’t wait but refund first and investigate afterwards. In
certain cases we may add a little to the carriage charges to cover the extra
cost of insurance and parcel tracking. We use Britain’s largest delivery
company Royal Mail although if you prefer we can use other couriers as well.
We are also very careful packers! But again, should any damage occur in
transit - we will offer a full refund or a partial refund as you prefer. |
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What if I am not completely
satisfied with my purchase? |
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The only
real disadvantage with purchasing online is that you are not able to
physically inspect purchases beforehand. You therefore rely on an accurate
description of the item. We try very hard to describe our books as fully as
possible and try to include any relevant details about the books and note
any defects we find. In the unlikely event that this does not happen, we
offer an unconditional refund of the costs of the books and any postage
costs, which may have been incurred. We will also make such a refund if it
turns out that the book is simply not the one you were looking for although
to avoid this happening we would prefer that if you are in any doubt ask us
beforehand. |
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Get in touch |
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Our
warehouses are Lincolnshire (UK).
Please do
write, email or telephone us if you have any questions.
Tel: +44 (0)
1522 519 991
Email:
sales@anybookworld.com
URL:
www.anybookworld.com
Address:
Anybook Ltd.
2, Outer Circle Business Park
Outer
Circle Road
Lincoln
LN2 4HX
United Kingdom |
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Privacy Policy |
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The web site
has security measures in place to protect the loss, misuse and alteration of
the information under our control. We use 128-bit SSL encryption to protect
your financial information.
We provide
users the following options for removing their information from our database
and to not receive any future communications from our service.
You can send an
email to sales@anybookworld.com
You can send a
letter to the following postal address.
Anybook Ltd.
2, Outer Circle Business Park
Outer
Circle Road
Lincoln
LN2 4HX
United Kingdom
You have the
option to change and modify information previously provided by logging in
through our home page and then accessing account administration.
If you have any
questions about this privacy statement, the practices of this site, or your
dealings with this Web site, you can contact.
Simone Law
Anybook Ltd.
2, Outer Circle Business Park
Outer
Circle Road
Lincoln
LN2 4HX
United Kingdom
+44 (0) 1522 519 991 |
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Copyright©1998-2007. All Rights Reserved. Anybook Ltd. Registered in England
3692291. VAT Reg. No. 753406145. Please contact us to receive an emailed
copy of our full terms and conditions. |
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